Last updated: September 27, 2026
Fetchazonline ships to the contiguous 48 United States only. We do not ship to Alaska, Hawaii, Puerto Rico, or any other U.S. territory. We also do not deliver to P.O. boxes, APO/FPO addresses, or international destinations.
Order cutoff and handling
Orders placed before 2:00 PM Central Time (CT), Monday through Friday, enter processing the same business day. Orders placed after 2:00 PM CT, or on weekends and federal holidays, begin processing the next business day. Our handling time is 1–2 business days. This window gives our team enough time to pick, pack, and hand your parcel to the carrier.
Delivery time and total time
The table below shows the estimated total delivery time from the moment you place your order. Total delivery time equals handling time plus carrier transit time. Carrier transit time is an estimate, not a guaranteed delivery date.
| Order placed | Handling time | Carrier transit time | Estimated total delivery time |
|---|---|---|---|
| Before 2:00 PM CT, Mon–Fri | 1–2 business days | 3–5 business days | 4–7 business days |
| After 2:00 PM CT, or weekend/holiday | 1–2 business days (starts next business day) | 3–5 business days | 5–8 business days |
We select the carrier based on the destination state and the size of your order. Carriers we use include USPS, UPS, and FedEx. The carrier that fits your address best will be chosen at the time of shipment.
Free shipping
Shipping is free on every order within the contiguous 48 states. There is no minimum order value required to qualify for free shipping. We do not charge sales tax, and no tax is calculated or added at checkout. The price you see at checkout is the final amount you pay for the product and shipping.
Tracking and delivery issues
Once your order ships, we email you a tracking number. You can follow your parcel through the carrier’s website. If tracking does not update within 3 business days, or if your package arrives damaged, contact us at info@fetchazonline.com or call +1 817-874-4332 during our service hours, Monday–Friday, 9:00 AM–6:00 PM CT.
Weather, peak season, and other unforeseen events can sometimes delay delivery. If a delay happens, we will contact you with the information we have at that time.