Last updated: September 27, 2026
Fetchazonline collects information to process orders, provide customer support, and improve our website. This policy explains what we collect, why we collect it, and how we handle it.
Information we collect
- Contact and order details: name, email address, phone number, shipping address, and payment information. Payment information is processed by our payment providers; we do not store full card numbers on our servers.
- Technical and usage data: IP address, browsing history on our site, transaction records, device information, and cookie data.
How we use your information
We use the information above for three purposes: order processing and shipping, customer service and after-sales support, and website optimization and data analysis. For example, your address is used to calculate shipping and deliver your order; your email is used to send order confirmations and tracking updates; cookie data helps us understand which pages visitors use most.
Sharing and security
We share information only with parties needed to complete your order, such as payment processors and shipping carriers. We do not sell your personal information. Our checkout uses SSL encryption to protect data in transit.
Your choices
You may contact us at info@fetchazonline.com to ask what data we hold about you, or to request correction or deletion where applicable. You can also disable cookies in your browser, though some site features may not work as intended.